Score 94/100 (9.4 out of 10)
From Intent to Impact is an interesting, insightful, and eye-opening business book by Monica Diaz, a true champion of diversity and inclusion in the workplace. The book covers many of the advantages of diversity and inclusion in business including better problem-solving, more solutions, more camaraderie, more talent, greater diversity in skills, improved happiness, and increased job satisfaction. And that's just the tip of the iceberg.
What we appreciate about this book is that it is actually fun and entertaining to read as well as educational. This educational text actually reads a little bit like a memoir since they come from the author's actual experiences and those of people she knew or met. So, there's a personal angle to it.
Diversity comes in a lot of shapes and forms just like people. This book mainly covers racial diversity and LGBTQ+ diversity with great examples for both groups.
The key to this book is seeing how change and inclusion comes from the top-down. Leaders, business owners, and policy makers should take it upon themselves to ensure that their talent pool is as diverse and inclusive as possible. At the same time, workers also have the power to push for positive change in a peaceful and civil manner. That's another thing we appreciated about this book: that it really follows in the footsteps of men like Martin Luther King Jr. & Gandhi—people who achieved great change and had their voices heard without resorting to violence and cruelty. They chose peace. They chose to set an example.
The author successfully pushes forward the idea that individuals can serve as such an example. Individual workers who advocate for the hiring of or equal pay/treatment of a minority are serving as an example. Individual employers who make an effort to interview people of color or appreciate bilingual/multilingual people also serve as examples.
One of the moments that the author continually hearkens back to is when she was first hired and her heavy accent was made an issue by her employer. This seemingly small thing actually has further-reaching consequences. It reflects a fallacy that many have that a person who doesn't speak the dominant language as clearly and fluently as everyone else is viewed as lesser than, inferior, less capable, or less intelligent. Nothing could be further from the truth, and Monica Diaz is actually a perfect example of someone who broke that stereotype.
Taking time to learn from people who speak a different language, have different skills/talents, or have different experiences can be the most valuable thing you do as a business person (and as a human being). People are key to everything we do as social animals and as business people. Without people, there is no finance. Without people, there are no products. Without people, there are no sales. Without people, there are no solutions (or problems that need solutions, i.e. services). So, you see why people are so important to everything we do.
Diversity in people also leads to diversity in opinions, and diversity in opinions also leads to diversity in ideas. Ultimately, a diversity of ideas leads to more creativity and innovation.
This is a must-read business book full of great ideas that can be put into practice!
Check it out on Amazon!